To review updates and their effective dates, scroll to the bottom of this page.
Silkoze operates this website, Silkoze.com (“we,” “our,” or “this website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us.
By using this website, you agree to the terms outlined in this Privacy Policy.
Updates to This Privacy Policy
We may revise this Privacy Policy at any time by posting updates on this page. The “Last Updated” date reflects the most recent changes. Continued use of the site after updates signifies your acceptance of the revised terms.
Information We Collect
Personal Information
We may collect personal details you voluntarily provide, such as:
Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely by third-party payment providers)
This data is collected when you:
- Create an account or place an order
- Subscribe to newsletters or promotional offers
- Participate in surveys, promotions, or contests
- Contact us for support
- Non-Personal Information
We automatically gather technical and usage data, including:
- IP address and browser type
- Pages visited and time spent on the site
- Device type, operating system, and referral sources
- Heatmap and clickstream data
This information helps us improve website functionality and user experience.
How We Use Your Information
Your data may be used to:
- Process, ship, and deliver your orders
- Provide tailored product recommendations and promotions
- Respond to customer service inquiries
- Improve website functionality and user experience
- Send newsletters or updates if you opt in
- If you no longer wish to receive promotional emails, click the unsubscribe link provided in the email.
Sharing Your Information
Trusted Third Parties
We share your information with third-party partners who provide essential services such as payment processing, shipping, and marketing. These providers are obligated to protect your data and use it solely for the purposes agreed upon.
Legal Requirements
We may disclose your data to comply with legal obligations or protect our rights.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small data files stored on your device that help us provide a better browsing experience.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality.
- Performance Cookies: Used to track and analyze site usage.
- Marketing Cookies: Show personalized ads based on browsing behavior.
Managing Cookies
You can disable cookies through your browser settings. However, this may affect site functionality.
Data Security
We implement industry-standard measures such as SSL encryption to protect your personal information. While we strive for secure data transmission, no system is completely foolproof. By using our site, you acknowledge these risks.
Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
- Accessing or requesting correction of your personal data
- Asking us to delete your data
- Opting out of sharing your data with third parties for marketing
For such requests, email support@silkoze.com.
Third-Party Links
Our website may include links to third-party sites. These external sites operate independently, and we are not responsible for their privacy practices or content.
Children’s Privacy
Silkoze.com is not intended for children under 13 years of age. We do not knowingly collect data from children.
Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us:
- Email: support@silkoze.com
- Website: Silkoze.com
- Call: +1 (647) 407-3355
